I ordered pie from that sandwich shop.
The manager made his way to our office and i had some time to chit
chat with him.
Turns out, that fella is in Singapore with his wife from Oz. They
are PR now. They were both in the finance industry. But now he
opened that sandwich shop.
We talk shop on F&B and what I am looking for in terms of
service beyond the shop and is agree-able on some points.
And he informed me that the sandwichices set I ordered comes with
french fries......I replied: What french fries????? There was no
frenchfries for my bozzes just now!
Tah dah......a matter of lousy staffs.......
He now owes me big time......in terms of service, future referrals
and French fries!